Privacy policy

The controller of personal data (hereinafter referred to as “Data”) processed by us in connection with our business activities is ARBENA Sp. z o.o., with its registered office at ul. Tadeusza Kościuszki 169, 40-524 Katowice, hereinafter referred to as the “Controller” or “ARBENA”.

Data are processed in accordance with applicable legislation, including the General Data Protection Regulation (GDPR).

ARBENA takes particular care to protect the interests of individuals whose Data are processed and, in particular, ensures that the Data collected are:

• processed lawfully, fairly and in a transparent manner in relation to the data subject;
• collected for specified, explicit and legitimate purposes and not further processed in a manner incompatible with those purposes;
• adequate, relevant and limited to what is necessary for the purposes for which they are processed;
• accurate and, where necessary, kept up to date;
• kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the Data are processed;
• processed in a manner that ensures appropriate security of the Data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

We process Data in various situations. These may include situations where you have provided us with your Data directly through different communication channels (e.g. by sending an enquiry or request for a quotation by email; using the contact form at www.arbena-group.com; via facebook.com; or by telephone), or in the course of our cooperation when entering into or performing a contract, when we represent you in matters covered by orders or assignments agreed between us, as well as where we have obtained your Data from other sources (e.g. from a company with which you cooperate and which is our contractor or customer).

We use analytics tools which allow us to track users’ behaviour on our website. These tools use cookies. In the cookie settings, you can decide whether or not you consent to the use of such cookies in your case. These data do not make it possible to identify the person using the website.

Signing a contract, placing an order, submitting a request for a quotation, corresponding by traditional post, email or other electronic communication channels, or otherwise making contact for purposes related to ARBENA’s business activities is regarded as your consent to the processing of personal data.

What Data do we process in connection with business relationships and contact?

As the Controller, we process Data relating to our business partners (investors, subcontractors and contractors), their employees and associates, Data relating to other individuals provided to us in connection with the performance of contracts, as well as Data relating to other people who contact us by telephone, email or in person.

In connection with business relationships and contact, we may process the following Data: identification data, contact details, data concerning job positions and professional authorisations, and other Data provided to us in connection with cooperation or contact.

We obtain the above Data directly from the data subjects and from other people, such as their employers, clients or employees.

What are the purposes and legal bases for processing Data in connection with business relationships and contact?

In connection with business relationships and contact, we process Data for the following purposes:

• establishing cooperation;
• entering into and performing contracts;
• settling accounts under contracts;
• responding to enquiries or requests and conducting further correspondence or contact in this regard;
• marketing and contact concerning other information and services offered by ARBENA;
• defending against potential claims and, where applicable, bringing claims;
• performing contracts that have been concluded.

ARBENA processes Data on the following bases:

• necessity for the performance of a contract or for taking steps at the request of the data subject before entering into a contract;
• compliance with legal obligations imposed on the Controller;
• the legitimate interests of the Controller, consisting of marketing the Controller’s or a third party’s products and services, maintaining contact, including conducting correspondence, and defending against potential claims.

Your personal data will be processed on the basis of Article 6(1)(a) of the General Data Protection Regulation of 27 April 2016.

Providing Data is voluntary; however, it may be necessary to enter into or perform a contract, respond to an enquiry, conduct correspondence or undertake other activities arising from an agreement concluded.

How long will Data be processed in connection with business relationships and contact?

Data collected for the purpose of entering into and performing a contract will be processed for the duration of the contract and subsequently until the limitation period for any claims has expired, i.e. for a minimum period of six years in order to fulfil a legal obligation (the Polish Value Added Tax Act and the Polish Tax Ordinance).

Data relating to individuals who have contacted ARBENA will be processed for the period necessary to respond and, where applicable, conduct correspondence, and subsequently until the limitation period for any claims has expired.

Data processed by us in connection with business relationships and contact may be disclosed to our business partners (e.g. investors and subcontractors cooperating on a given project or investment) and to other contractors supporting us in the organisation of our work, IT services and marketing.

Your Data are not transferred outside the European Economic Area. If a transfer outside the EEA were to take place in the future, ARBENA would take appropriate measures to safeguard the Data, in particular by:

• using specific contractual provisions known as “standard contractual clauses”, approved by the European Commission; or
• transferring Data to countries for which the European Commission has issued an adequacy decision. In such a case, you have the right to obtain a copy of information about the appropriate safeguards.

Under the conditions laid down in applicable legislation, you have the right to:

• access your Data, including the right to obtain a copy;
• request rectification or erasure of your Data or restriction of their processing;
• object to the processing of your Data;
• have your Data transferred to another controller (insofar as the processing is based on the necessity to perform a contract or on your consent).

Where Data are processed on the basis of consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

You have the right to lodge a complaint with the supervisory authority, namely the President of the Polish Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych).

You can contact the Controller’s representative using the contact form available at www.arbena-group.com, by emailing info@arbena-group.com or by calling +48 573 000 848.

Correspondence address: ul. Tadeusza Kościuszki 169, 40-524 Katowice, Poland.